Donor Stewardship for Success

Foster long term engagement with donors to garner repeat funding. Learn strategies and practices to nurture and maintain positive relationships with your donors!

Donor stewardship is the ongoing process of nurturing and strengthening relationships with donors. Strong donor relationships are the foundation of sustainable fundraising. This full-day workshop equips participants with practical strategies to cultivate long-term donor engagement, encourage repeat giving, and strengthen supporter loyalty.

Through real-world examples and hands-on activities, participants will deepen their understanding of donor stewardship fundamentals, learn how to engage donors meaningfully across the entire giving cycle, and explore segmentation and engagement frameworks that can be immediately applied to their organisations.

Course Highlights

By the end of the session, participants will leave with actionable tools and approaches to nurture lasting partnerships with donors and grow sustained support for their cause.

By the end of workshop, participants will be able to:

  1. Understand the concept of Donor Stewardship
  2. Gain insights into processes and techniques to improve donor stewardship and foster meaningful engagement through the giving cycle. 
  3. Discover effective strategies and best practices to strengthen donor loyalty, retention and and support through purposeful interactions and thoughtful recognition
  4. Explore frameworks for donor segmentation and engagement to maximise impact

Here’s what past participants have said about the course!

Past runs of our workshop has yielded overwhelmingly positive feedback: 

  • 100% of respondents said that the workshops met some or all of their learning needs. 
  • 96.7% of respondents said that they would recommend the workshops to others. 

This was what they had to say: 

  • “The mentors, with their years of experience and expertise, offered invaluable insights and guidance that I’m eager to apply. The collaborative atmosphere and engaging discussions made for a truly enriching experience.”– Attendee from a humanitarian organisation 
  • “It was really reassuring to see that I’m not alone, and hearing how others have overcome similar challenges was refreshing[…] I’m walking away with new ideas and the confidence to keep going.” — Attendee from an IPC non-profit organisation
  • “What I really appreciated was hearing how other charities do fundraising and donor engagement, and learning about the meaningful work they do.” — Attendee from an IPC organisation

 

Upcoming Course Date

Upcoming Training Date: 26 March 2026, 9am to 5pm. 

Venue location: Lifelong Learning Institute, 11 Eunos Rd 8, Singapore 408601 (Nearest MRT: Paya Lebar)

Course Fees
Course Fees

Course Fees: $520 

Subsidies You Can Apply for 

Past participants have successfully applied for and received the NCSS Charities Capability Fund – Training Grant (CCF), covering up to 80% of the course fee. 

Note: You need to apply at least a month before the course starts as approval takes a while. Please apply to the grant here.

Facilitators

Ms. Yap Su-Yin is a veteran nonprofit board director with deep sector knowledge, having served as CEO for a grant maker and executive director for university advancement. She was awarded the President’s Volunteerism & Philanthropy Award (Leader of Good) 2023 for her contributions to Singapore’s Social Sector.

Ms. Pauline Tan is the Principal consultant of Soristic, a social Impact consultancy. She has conducted various philanthropic research as well as supported grant administration for a philanthropic organisation. 

Register For the course